Banking Customer Service Professional

1 week ago

Rockhampton, Queensland, Australia beBeeCustomerService Full time $57,778 - $76,796
About This Role

You will be working in a customer-facing position where your primary goal is to provide exceptional service to customers.

Key Responsibilities
  • Deliver high-quality service to customers through various channels including face-to-face and over the phone.
  • Process customer transactions, memberships, term deposits, and insurance requests accurately and efficiently.
  • Take pride in maintaining attention to detail to ensure customers feel confident and cared for.
  • Built positive connections with colleagues and customers at each branch location.
  • Display adaptability by learning new systems, products, and processes quickly.

This role requires frequent travel across our branch network. If you possess reliability, dependability, and comfort when travelling, we encourage you to apply.

Requirements
  • Demonstrate reliability, dependability, and comfort when traveling across branches.
  • Maintain a high level of detail-orientedness - taking pride in getting things right the first time.
  • Exhibit strong communication skills - friendly, approachable, and a good listener.
  • Show enthusiasm for connecting with customers and colleagues alike.
  • Possess motivation to learn - whether it's new systems, products, or processes.
Your Benefits

As an employee, you can expect to gain valuable experience in customer service and banking while being part of a dynamic team that values its people.

What We're Looking For

We are seeking individuals who are eager to grow professionally and contribute their skills to help us succeed. Experience in customer service or banking is not necessary but having a positive attitude and willingness to learn is what matters most.

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