Banking Service Specialist

3 days ago

Rockhampton, Queensland, Australia beBeeCustomer Full time $80,000 - $125,000
Job Overview

A banking professional is required to provide expert advice and customer service in a fast-paced environment.

  • Deliver exceptional service and support to customers through face-to-face interactions and inbound/outbound calls.
  • Manage customer relationships and resolve issues efficiently and professionally.
  • Develop and maintain knowledge of banking products and services to meet customer needs and exceed expectations.
  • Collaborate with colleagues to achieve team goals and drive business success.
Key Responsibilities:
  • Provide timely and accurate information on banking enquiries, account openings, and processes via telephone and online channels.
  • Build strong relationships with customers to understand their needs and preferences.
  • Stay up-to-date with industry developments and changes to ensure continued expertise in banking operations.
What We Offer:

We provide a dynamic and supportive work environment that fosters growth and development. As a banking professional, you will have opportunities to work with a diverse range of customers and develop your skills in banking operations. You will also be part of a collaborative team that values open communication and teamwork.

Requirements:
  • Strong communication and interpersonal skills.
  • Ability to build and maintain customer relationships.
  • Knowledge of banking products and services.
  • Ability to work effectively in a team environment.

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