Customer Banking Specialist Roma

Join to apply for the Customer Banking Specialist Roma role at Commonwealth Bank2 days ago Be among the first 25 applicants Join to apply for the Customer Banking Specialist Roma role at Commonwealth Bank You're a passionate customer service professional We are enhancing the financial wellbeing for our customers Together we're delivering outstanding customer experiences You're a passionate customer service professional We are enhancing the financial wellbeing for our customers Together we're delivering outstanding customer experiences Please notes:26 hours a week8:45 - 4pm Monday, Tuesday, Thursday & Friday You will be joining one of our Multi Channel BranchesWhat is a Multi Channel Branch?Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
More specifically, you will: Assist customers with general banking transactions, answering questions and queries Build a personal connection with customers through meaningful conversations face to face and through our direct channels Work with customers to use our in-branch technology and digital banking options Complete Financial Health Checks to assess customers' financial needs Process applications for personal loans, credit cards and associated products Use tools to capture customer feedback and take action to correct any service breaks to drive improvement Be provided with continuous training and development to support your career aspirations We're interested in hearing from people who have: A passion for delivering outstanding customer service with every interaction The ability to have great conversations and confidence to ask challenging questions Problem solving attitude and curiosity in finding the right solutions An open approach to learning new things and goal oriented An ability to work collaboratively as a team to deliver a seamless customer experience Don't wait, apply todayAboriginal &/or Torres Strait Islander people encouraged to apply If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
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Advertising End Date: 31/08/2025 Seniority level Seniority level Mid-Senior level Employment type Employment type Part-time Job function Job function Other Referrals increase your chances of interviewing at Commonwealth Bank by 2x Get notified about new Customer Specialist jobs in Rockhampton Area.
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