Admissions Support Specialist

2 days ago

Sydney, New South Wales, Australia beBeeAdministration Full time $7,233 - $7,435
Job Summary:

This role involves supporting elective admissions and ensuring a smooth patient experience. As an Administration Officer Level 3, you will be responsible for accurate bookings, clear communication, and delivering outstanding customer service.

Key Responsibilities:
  • Processing RFAs and scheduling appointments to ensure seamless coordination between clinical and admin staff.
  • Liaising with healthcare professionals to resolve queries and improve services.
  • Auditing and maintaining waiting list data to optimize resource allocation.
  • Enhancing systems by identifying and implementing process improvements to increase efficiency.
Requirements:
  • Relevant experience in admissions and bookings processes, including computerised patient administration systems.
  • Sound knowledge of NSW Health "Elective Surgery Access" Policy Directive (PD2022_001) to ensure compliance.
  • Effective interpersonal skills, demonstrated through experience in a customer service role.
  • Ability to work productively within a team and autonomously, prioritising tasks efficiently.
  • Strong understanding of Medical Terminology to facilitate accurate record-keeping.
What We Offer:

A dynamic and supportive work environment that fosters growth and development. Opportunities to enhance your skills and contribute to the success of our organisation.

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