Experience and Commercial Manager

2 days ago


Ipswich, South Dakota, Australia Queensland Government Full time
Queensland Government

We are seeking a highly skilled and experienced Experience and Commercial Manager to join our team at Queensland Museum Rail Workshops.

This is an exciting opportunity to be part of a dynamic and collaborative environment, where you will have the chance to make a significant impact on the reimagining of our award-winning Tourism Destination.

As a key member of our team, you will be responsible for delivering on our strategic priorities and providing leadership in the management of the Experience and Commercial portfolio across all areas of the operation, including:

  1. Visitor Experience Management: Develop and implement strategies to enhance the visitor experience, ensuring a high-quality and engaging experience for our visitors.
  2. Hospitality and Events Management: Manage the planning and delivery of events, conferences, and exhibitions, ensuring seamless execution and exceeding customer expectations.
  3. Partnerships and Collaborations: Foster and maintain strong relationships with stakeholders, partners, and suppliers, driving business growth and revenue through strategic partnerships.
  4. Retail and Merchandise Management: Oversee the development and implementation of retail and merchandise strategies, ensuring alignment with our brand and business objectives.

You will work closely with our Head of QM Rail Workshops to drive business growth, improve customer satisfaction, and increase revenue through innovative and effective experience and commercial strategies.

This is a hands-on role that requires a strong event management background, excellent communication and interpersonal skills, and the ability to work collaboratively in a fast-paced environment.

If you are a motivated and results-driven professional with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.


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