Food and Beverage Service Lead

4 days ago

Melbourne, Victoria, Australia beBeeService Full time $70,000 - $85,000
Job Title: Food and Beverage Service Lead

Hyatt Centric Melbourne is looking for a skilled Food and Beverage Service Lead to oversee the execution of events and in-room dining services.

This role requires strong leadership skills, attention to detail, and excellent customer service abilities. The successful candidate will be responsible for ensuring seamless event execution, mentoring new team members, and maintaining high standards of service excellence.

  • Oversee the planning and execution of events, from intimate gatherings to large-scale functions.
  • Supervise the operation of in-room dining, delivering exceptional meals and service to guests' rooms.
  • Mentor and train new associates, supporting their development and ensuring they're immersed in the Hyatt culture of service excellence.
  • Assist in day-to-day tasks, upholding Hyatt's brand standards and hygiene procedures.

Key qualifications include experience in a supervisory role within a fast-paced, service-driven environment, a current Victorian Responsible Service of Alcohol (RSA) certificate, exceptional customer service and interpersonal skills, and the ability to make decisions in high-pressure situations.

We offer a range of benefits, including complimentary accommodation across Hyatt Hotels worldwide, flexible work attire, free use of hotel gym and pool facilities, complimentary barista coffee daily, and discounted dining in our Level 25 Restaurant and Bar.

Join us at Hyatt Centric Melbourne, where we celebrate individuality, empower everyone to be their best, and provide unique experiences for colleagues and guests.

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