Customer Service Management Professional
1 week ago
Exciting Career Opportunity in Retail
We are seeking experienced professionals to join our team at Drake Supermarkets, a leading retail industry success story. As a family-owned and operated private company, we offer excellent career opportunities within our dynamic and growing organization.
About the Role
- Lead Customer Service Teams
- Drive Service Excellence
- Develop and Implement Service Strategies
- Coach and Train Team Members
- Collaborate with Management and Team Members
Key Responsibilities
- Front-end Knowledge and Expertise
- Unparalleled Commitment to Customer Service
- Strong Leadership and Delegation Skills
- Excellent Communication and Liaising Skills
- Ability to Problem Solve and Lead by Example
- Motivate and Coach Team Members
- Commitment to Work Health and Safety Standards
Requirements
- Passion for Customer Service
- Positive 'Can Do' Attitude
- Problem Solving and Leadership Skills
- Effective Communication and Teamwork
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