Customer Service Representative
1 week ago
Gallagher Bassett is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.
Key Responsibilities- Customer Service Delivery: Provide high-quality customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Coaching and Development: Work closely with our team members to provide coaching and guidance on customer service best practices, ensuring that they have the skills and knowledge needed to deliver exceptional service.
- Process Improvement: Analyze customer feedback and data to identify areas for process improvement, making recommendations to enhance our customer service experience.
- Stakeholder Engagement: Build and maintain strong relationships with internal stakeholders, including team members, managers, and other departments, to ensure seamless communication and collaboration.
- Customer Service Experience: Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer service.
- Coaching and Development: Experience in coaching and developing team members, with a focus on improving customer service skills.
- Analytical Skills: Strong analytical skills, with the ability to collect and analyze data to identify trends and areas for improvement.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders.
- Competitive Salary: A competitive salary and benefits package, including health insurance, paid time off, and professional development opportunities.
- Flexible Work Arrangements: Flexible work arrangements, including remote work options and flexible hours.
- Opportunities for Growth: Opportunities for career growth and professional development, with a focus on helping you achieve your career goals.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
4 days ago
Adelaide, South Australia ROBERT WALTERS AUSTRALIA Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Robert Walters Australia. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring customer satisfaction.Key ResponsibilitiesDevelop and maintain strong relationships with clients...
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Customer Service Representative
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Adelaide, South Australia SA Health Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Contact Centre. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of inquiries, and resolving customer complaints in a timely and...
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