Windows Endpoints Environment Engineer
4 weeks ago
We are seeking two experienced Windows Endpoints Environment Engineers to join our Digital Workplace Experience team within the Information Technology department at Swinburne University of Technology.
In this role, you will be responsible for the administration and maintenance of Swinburne's Managed Operating Environments across endpoints and virtual environments. This position emphasizes endpoint modern management by ensuring that end user configurations are purpose-driven and tailored to effectively fulfill client requirements with a strong focus on customer-oriented service and cyber security in mind.
You will be required to provide 3rd level technical support to level 1 and 2 teams and deliver high quality outcomes by taking on escalated tickets from support teams, employing your expertise to swiftly diagnose and resolve intricate technical challenges, and collaborating closely with cross-functional teams to guarantee seamless IT operations and escalated incidents to the Senior Endpoints Environment Engineer if a situation is not governed by policy or precedent.
About YouTo be suitable for this role, you will need to have experience in the following key areas:
- Configuring, administering, and supporting IT infrastructure services including on-prem, cloud services, and virtualization.
- Experience with endpoint operating systems and related services, including Microsoft Azure & O365 and Virtual Desktop technologies.
- Understanding of Endpoint Security, ACSC essential 8 maturity model, and experience with security tools.
- Experience with automation technologies and PowerShell scripts.
- Excellent stakeholder relationship management skills, including the ability to interact, influence, and manage expectations.
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation, and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:
- Every Swinburne learner gets a work experience.
- Every Swinburne graduate gets a job.
- Every Swinburne partner gets a tech solution.
- Swinburne is the prototype of global best practice.
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.
To Apply
Please submit your CV and cover letter addressing your suitability for this position.
For more information about the role, please contact talentacquisition@swin.edu.au
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Melbourne, Victoria, Australia Swinburne University of Technology Full timeAbout the RoleWe are seeking two experienced Windows Endpoints Environment Engineers to join our Digital Workplace Experience team within the Information Technology department at Swinburne University of Technology.In this role, you will be responsible for the administration and maintenance of Swinburne's Managed Operating Environments across endpoints and...
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