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Customer Service Coordinator

2 months ago

Newcastle, New South Wales, Australia Bradnam's Windows and Doors Full time
{"title": "Customer Service Coordinator", "description": "About the Role

We are seeking a highly motivated and organized Customer Service Coordinator to join our team at Bradnam's Windows and Doors in Newcastle. As a key member of our customer service team, you will be responsible for providing administrative support and coordination of building plans interpretation to ensure accurate data entry in our quotation systems.

About You

  • You will have previous work experience in a customer service position within the building industry.
  • Knowledge of building industry codes and quoting systems is advantageous, but full training will be provided.
  • You will thrive in a diverse environment, both as part of an inclusive team and independently.
  • You are a self-starter with a strong willingness to learn and a desire to grow within the industry.
  • You are positive and flexible to adapt to business needs when priorities shift.

What We Offer

  • A structured, collaborative leadership team who lead by example and live the "Bradnam's Difference".
  • Fortnightly paid wages + discretionary Incentive Bonus.
  • 17.5% Annual Leave Loading during periods of annual leave.
  • Employee discounts on Bradnam's windows and doors product range.
  • Extensive opportunities for developing and growth with Bradnam's Group nationally.
  • Safety First Culture, with onsite Health & Wellbeing Programs including weekly physio visits.
  • Employee Benefit Portal – family access offering retail, dining, travel discounts and savings from over 350 companies.

About Us

Bradnam's Windows and Doors is a Family-owned Australian Manufacturing business, operating for 47 years. We have a strong commitment to providing a working environment that values inclusion and diversity.

We are an equal opportunity and anti-discrimination employer, committed to providing a safe and supportive work environment for all employees.

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