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Customer Service Coordinator

1 month ago

Newcastle, New South Wales, Australia Bradnam's Windows and Doors Full time

About the Opportunity

Bradnam's Windows and Doors is seeking a skilled Customer Service Coordinator to partner with our sales team in Newcastle. As a key member of our team, you will be responsible for providing administrative support and coordinating building plans interpretation to ensure accurate data entry in our quotation systems.

About You

  • Possess previous work experience in a customer service position within the building industry
  • Building industry codes and quoting systems knowledge is advantageous, however full training will be provided
  • Thrive when working in diverse environments, both as part of an inclusive team and independently
  • Self-starter who has a strong willingness to learn and a desire to grow within the industry
  • Positive and flexible to adapt to business needs when priorities shift

What We Offer

  • Structured, collaborative leadership team who lead by example and live the "Bradnam's Difference"
  • Fortnightly paid wages + discretionary Incentive Bonus
  • 17.5% Annual Leave Loading during periods of annual leave
  • Employee discounts on Bradnam's windows and doors product range
  • Extensive opportunities for developing and growth with Bradnam's Group nationally
  • Safety First Culture, with onsite Health & Wellbeing Programs including weekly physio visits
  • Employee Benefit Portal – family access offering retail, dining, travel discounts and savings from over 350 companies

About Us

The Bradnam Group is a Family-owned Australian Manufacturing business, operating for 47 years. We have a strong commitment to providing a working environment that values inclusion and diversity.