Telecommunications Engineer

2 weeks ago


Melbourne, Victoria, Australia First Focus Full time
About the Role

We are seeking a highly skilled Telecommunications Engineer to join our expanding team at First Focus. As a Unified Communications Specialist, you will play a critical role in delivering projects for new telecommunications systems, supporting existing implementations, and working with our account managers on scoping new opportunities.

Key Responsibilities
  • Scoping of technical project plans to ensure seamless execution
  • Configuration and deployment of multiple telecommunications systems, including Zoom Phone, Microsoft Teams Calling, and MiVoice Business
  • Configuring AudioCodes SBC's for advanced call manipulation and troubleshooting
  • Advanced troubleshooting skills for UC technology, including Zoom Phone, Teams Calling, and AudioCodes SBCs
  • Collaboration with Technical Account managers to scope telecommunications projects and work with junior staff to train and upskill
  • Staying up-to-date with new telecommunications technologies in the industry
Requirements
  • Proven experience as a telecommunications engineer with expertise in managing and maintaining Telecommunications environments
  • Demonstrable expertise in Zoom Phone, Microsoft Teams Calling, or Mitel
  • Possess great written and spoken communication skills in English
  • Experience in Virtualization platforms, ideally Hyper-V
  • Ability to assist the team with escalations and training where necessary
  • Experience in network switching, routing, and Firewalling will be viewed favorably
What We Offer
  • A compelling salary package
  • Free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • Flexibility for a satisfying work-life balance
  • Opportunities for personal and professional development with our FastTrack mentoring program
  • A supportive team culture with regular social events
  • Option of a Tesla company car as part of your ongoing employment package (conditions apply)


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