Senior Telecommunications Engineer

7 days ago


Melbourne, Victoria, Australia The Alfred Full time
About The Alfred

The Alfred Health Digital Health Division is a world-renowned leader in its field, providing support for the use and development of information and communications technology across Alfred Health. Our organisation is extremely dependent on its information systems to support its daily operations, and we are committed to being innovative and progressive in our application of technology to support the various areas of our business and the patient journey.

The Position

We are seeking an experienced Telecommunications Engineer to join our team. The successful candidate will be responsible for maintaining and supporting the telecommunications environment, which consists of internet, data, video, and voice networks over IP and non-IP based technologies for Alfred Health. This is a senior position within the team, and the successful candidate will assist the Telecommunications Architect with the implementation of new Telecommunications technologies and become a subject matter expert for ongoing BAU support of these products.

Key Responsibilities
  • Maintain and support the telecommunications environment, including internet, data, video, and voice networks over IP and non-IP based technologies
  • Assist the Telecommunications Architect with the implementation of new Telecommunications technologies
  • Become a subject matter expert for ongoing BAU support of these products
  • Assist more junior team members in performing their duties, including troubleshooting and management
Requirements
  • Tertiary qualifications or relevant experience
  • Recognised industry certifications or relevant work experience
  • Demonstrated experience in managing a complex telecommunications environment
  • Excellent analytical, problem-solving, and troubleshooting skills with a commitment to providing quality system support and customer service
  • Data centre and server room operations
  • Strong technical documentation skills (Microsoft VISIO)
  • VoIP, including Cisco Call Manager / Unity Connection / Informacast / FAX, and basic knowledge of Cisco voice gateways / SIP
What We Offer
  • Generous salary packaging and novated leasing available through Maxxia
  • Onsite staff gym (Alfred Hospital)
  • Modern onsite library facilities, exclusive to Alfred Health staff
  • Access to health and wellbeing incentives
  • Discounted health insurance
  • Staff car parking (subject to availability)


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