Technical Integration Specialist
2 days ago
Michael Page is a leading global provider of innovative cross-border solutions, empowering e-commerce businesses to expand internationally with ease and efficiency.
Our MissionWe offer a robust platform that seamlessly integrates with various online retailers, enabling them to reach new markets and optimise their operations.
Job SummaryWe are seeking a highly skilled Technical Integration Specialist to join our team. As a key member of our integration team, you will be responsible for integrating clients and defining e-commerce platform capabilities and requirements.
Key Responsibilities- Technical Integration
- Serve as the technical focal point for integrating clients and defining e-commerce platform capabilities and requirements.
- Implementation Cycle
- Own the implementation cycle, ensuring deadlines are met for both external clients and internal teams.
- Technical Assistance
- Provide ongoing education and technical assistance to partners and integrating clients.
- Troubleshooting
- Lead troubleshooting efforts until problems are resolved.
- Collaboration
- Collaborate closely with the development team to implement new features and customer-specific requirements.
- Customer Support
- Support Customer Success and Tech Support teams with live brands.
- 2-4 years of experience in IT Operations or Technical Pre/Post Sales with direct client interaction in a web-based environment.
- Strong understanding of HTML/CSS.
- Experience with relational and non-relational databases is preferred.
- Proficiency in working with APIs and troubleshooting JSON payloads.
- Familiarity with debugging tools and log analysis.
- Good understanding of HTTP and web-based technologies.
- Knowledge of SQL.
- Preferred knowledge in JavaScript and PHP/.NET.
- Strong communication skills in Japanese and English, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Experience in an eCommerce environment is desirable.
As a Technical Integration Specialist at Michael Page, you will have the opportunity to work with a talented team of professionals and contribute to the success of our clients.
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