Technical Integration Specialist

5 days ago


Melbourne, Victoria, Australia Michael Page Full time
About Our Company

Michael Page is a leading global provider of innovative cross-border solutions, empowering e-commerce businesses to expand internationally with ease and efficiency.

Our Mission

We offer a robust platform that seamlessly integrates with various online retailers, enabling them to reach new markets and optimise their operations.

Job Summary

We are seeking a highly skilled Technical Integration Specialist to join our team. As a key member of our integration team, you will be responsible for integrating clients and defining e-commerce platform capabilities and requirements.

Key Responsibilities
  • Technical Integration
    • Serve as the technical focal point for integrating clients and defining e-commerce platform capabilities and requirements.
  • Implementation Cycle
    • Own the implementation cycle, ensuring deadlines are met for both external clients and internal teams.
  • Technical Assistance
    • Provide ongoing education and technical assistance to partners and integrating clients.
  • Troubleshooting
    • Lead troubleshooting efforts until problems are resolved.
  • Collaboration
    • Collaborate closely with the development team to implement new features and customer-specific requirements.
  • Customer Support
    • Support Customer Success and Tech Support teams with live brands.
Requirements
  • 2-4 years of experience in IT Operations or Technical Pre/Post Sales with direct client interaction in a web-based environment.
  • Strong understanding of HTML/CSS.
  • Experience with relational and non-relational databases is preferred.
  • Proficiency in working with APIs and troubleshooting JSON payloads.
  • Familiarity with debugging tools and log analysis.
  • Good understanding of HTTP and web-based technologies.
  • Knowledge of SQL.
  • Preferred knowledge in JavaScript and PHP/.NET.
  • Strong communication skills in Japanese and English, with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • Experience in an eCommerce environment is desirable.
What We Offer

As a Technical Integration Specialist at Michael Page, you will have the opportunity to work with a dynamic team and contribute to the success of our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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