Homeless Support Specialist

7 days ago

Adelaide, South Australia beBeeService Full time $67,200 - $72,700

We are seeking a dedicated and compassionate Customer Service Officer to join our team.

As a key member of our crisis entry point, you will be the first point of contact for customers, providing a warm and welcoming service that meets their individual needs.

Your previous experience in working with diverse customer groups will enable you to handle high volumes of work and prioritise effectively, ensuring a seamless service delivery.

About You

To succeed in this role, you must have a genuine passion for supporting vulnerable people in our community.

  • You should possess relevant skills and experience in working effectively with diverse customer groups.
  • A strong work ethic, willingness to learn, and a caring and empathetic nature are essential for this role.
  • Confidence in liaising with stakeholders, including vulnerable people, is also crucial.
  • Ability to work independently and as an effective team member is necessary.

We offer opportunities to grow your career across different teams and services within our organisation.

The Role

This is an excellent opportunity for someone who is passionate about making a meaningful difference in the lives of people experiencing homelessness.

As a Customer Service Officer, you will be responsible for:

  • Welcome and engage with customers at our crisis entry point.
  • Provide administrative support to our front desk service.
  • Contribute to various projects aimed at improving service delivery.

We believe that everyone deserves access to safe and secure housing, and we are committed to making this a reality through our work.

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