National Service Coordinator

6 days ago

Melbourne, Victoria, Australia beBeeServicerepresentative Full time
Job Description

We are seeking a skilled Service Advisor to join our National Coordination Team, providing national product support and mechanical services & repairs for Forklift, Materials Handling and Access Equipment Divisions.

This pivotal role delivers fast-paced and dynamic service by advising customers on preventative maintenance, breakdown repairs, and scheduled regulatory inspection works.

  1. Advising customers on preventative maintenance, breakdown repairs, repairs identified as part of preventative maintenance or servicing and scheduled regulatory inspection works.
  2. Preparing and converting service & repair quotations, interpreting & ordering parts and estimating labour.
  3. Providing regular and timely updates to customers on the status of their quotations & repairs.
  4. Follow-up and negotiate fruitful outcomes generating maintenance activity to support service department growth.
Required Skills and Qualifications
  • Experience in a customer focused, maintenance scheduling or service advisor role.
  • Strong attention to detail whilst working at a pace in a dynamic environment.
  • Ability to prioritise and confidence to make decisions.
  • Top administrative skills including proficiencies in MS Suite.
Benefits

Join a Fantastic Team Culture with an industry leader. With a national fleet size of over 10,500 units, 23 branches and service centres nationwide, it's time to take hold of the opportunity to grow with this rapidly expanding company.

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