
National Service Coordinator
1 day ago
Nationally focused position with a commitment to quality and excellence in service delivery.
Main Responsibilities:- Understand contractual obligations for each serviced contract
- BUILD RELATIONSHIPS WITH CUSTOMERS AND RESPOND TO THEIR REQUIREMENTS EFFECTIVELY
- Manage site managers and cleaning teams responsible for individual sites
- Deliver required quality standards across the portfolio, ensuring all services meet occupational health, safety and sustainability frameworks
- Maximize profitability while achieving above requirements
- Contract management
- Service delivery
- Team leadership
- Quality assurance
- Business acumen
This is an exciting opportunity for a results-driven professional to contribute to the success of our nationally operating business.
About the Role:The National Operations Manager will play a pivotal role in managing cleaning contracts across Melbourne. The successful candidate will be responsible for delivering services that meet specified quality standards, enhancing the company's reputation as a premium service provider and risk manager.
The ideal candidate will possess strong contract management skills, excellent customer service skills and experience in team leadership and quality assurance.
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