Operations Manager

5 days ago

Brisbane, Queensland, Australia beBeeHospitality Full time $90,000 - $120,000

About the Role

The Operations Manager - Guest Experience is a key position in our team, responsible for driving exceptional service delivery and creating an engaging environment for guests. This role requires a leader who can motivate and inspire their team to deliver outstanding results.

Key Responsibilities:

  • Motivate and inspire the team to deliver exceptional service experiences
  • Champion employee development, guest initiatives, and operational efficiency
  • Proactively develop and implement local events and marketing strategies
  • Build a positive service culture that focuses on fun, passion, and authenticity, encouraging employees and guests to feel welcome

About You

We are looking for someone with great leadership and operational experience, who is enthusiastic about working in a fast-paced environment. You should have a contagious passion for delivering exceptional service experiences and be able to inspire, coach, and develop your team.

Requirements:

  • Current industry RSA and RSG/RCG qualifications as per state requirements

Benefits:

  • An exclusive benefits package including discounts and rewards for ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands
  • Access to a range of free services to support your physical, mental, and financial wellbeing
  • A comprehensive learning and development program to help you grow and succeed

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