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2 weeks ago
Key Role in Supporting Teaching Delivery Administration
We are seeking an experienced individual to support academics with teaching delivery administration within our Online Programs at the Australian Graduate School of Management (AGSM) and the Business School. This is a key role that plays a crucial part in ensuring the efficient and effective delivery of teaching functions.
The successful candidate will work closely with the Operations Manager and Senior Student Experience Coordinator to provide strong administrative teaching support to key internal and external stakeholders across the UNSW Business School and the Lifelong Learning (LLL) unit.
This role involves providing assistance with the management of multiple tasks, responding to changing priorities, and meeting competing deadlines while maintaining a high level of attention to detail.
The ideal candidate will have excellent written and verbal communication skills, be able to liaise effectively with a range of stakeholders, and possess excellent time management skills. They will also be able to work collaboratively and productively within a team, take initiative, and manage competing demands.
Accountabilities:- Deliver consistent, accurate, and customer-focused advice to solve diverse teaching/education-related enquiries.
- Establish and maintain a high level of communication and administration regarding the Learning Management System (LMS) to support the faculties' learning and teaching goals.
- Apply, interpret, and advise on policies, systems, rules, procedures, and guidelines relevant to Teaching Support activities across the Faculty.
- Monitor and report on current and forecasted enrolment numbers and class utilization to assist with teaching allocation.
- Work collaboratively to provide support to the wider team during peak periods.
- Act as the coordinator for relevant complex processes that involve cooperation between the schools and other administrative units.
- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
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