Client Service Operations Specialist
1 month ago
Marsh McLennan is a leading insurance company in Australia, known for its innovative solutions and rapid growth.
Job Title: Client Service Operations SpecialistThis role involves supporting Employee Health & Benefits colleagues and clients in all aspects of administration and technical support. You will work with accurate, efficient, and timely responses to insurance transaction queries across the entire insurance life cycle.
Key Responsibilities:- Ensure timely and accurate processing of client/member transactions, including invoices, premium calculations, and policy documentation.
- Draft policy wordings, endorsements, and renewal reports while maintaining up-to-date records on all clients/members.
- Assist with client/member reporting, end-of-month reconciliations, and follow up on outstanding documentation.
- Suggest improvements to business processes and identify system enhancement opportunities for automation.
- High School Certificate or equivalent.
- Minimum Tier 1 ANZIIF Broking License.
- At least 2-3 years of experience in a similar client service/operational role, preferably in an insurance or life-related field.
$80,000 - $110,000 per year (dependent on experience).
Why Work with Us?We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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