Support Specialist

11 hours ago

Ballarat, Victoria, Australia beBeeAdministration Full time $50,000 - $60,000
Administration Support Specialist

We are seeking an Administration Support Specialist to provide essential assistance to our clients throughout their claims process.

The successful candidate will be responsible for:

  • Supporting clients through the claims process, providing regular updates and ensuring timely resolution of queries.
  • Collating and preparing claim documents, policies, and reports to inform decision-making.
  • Managing inbound and outbound calls to ensure seamless communication with clients.
  • Maintaining accurate database records and ensuring correct data input into our system.
  • Performing ad hoc administration tasks and reporting as required.

To be successful in this role, you will require:

  • 6-12 months experience in a similar administration capacity, preferably within the insurance industry.
  • Excellent administrative skills, including the ability to work in a fast-paced environment and prioritize tasks effectively.
  • A customer-centric approach, with a focus on delivering exceptional service and building strong relationships with clients.
  • Strong problem-solving skills, with the ability to adapt to changing circumstances and priorities.
  • Reliability and a team-oriented mindset, with a commitment to achieving shared goals.
  • Attention to detail, with a focus on delivering high-quality work and maintaining accuracy in all tasks.

In return, we offer:

  • A competitive salary range of $50,000-$60,000 per annum, dependent on experience.
  • Flexible working arrangements to suit your needs.
  • Ongoing opportunities for career growth and professional development.

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