Exceptional Guest Service Representative

2 weeks ago

Sydney, New South Wales, Australia beBeeGuest Full time $50,000 - $98,000

Transform Lives with Exceptional Guest Services

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  • As a Front Office Agent, you will be the face of our hotel, creating unforgettable experiences for every guest.">
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Guests arrive as strangers and leave as friends. You'll make this happen by being present, passionate, and proactive in your service.

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What does your workday look like?

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  • Welcome guests with a smile and ensure they feel contented, not just satisfied.">
  • Handle transactions with care, securely storing and delivering guest luggage with speed and efficiency.">
  • Operate telephones from internal to external requests, providing timely support to guests and colleagues alike.">
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Qualifications

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  • Have completed training in the hotel business, gained management experience, and possess fluent English language skills.">
  • Be able to inspire teams and guests alike, leveraging your creativity and enthusiasm to drive exceptional outcomes.">
  • Know the local area intimately, always ready with valuable insights and recommendations.">
  • Embody a growth mindset, embracing challenges and openly acknowledging areas for improvement.">
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Benefits

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  • Join an innovative global group committed to building a brand that's both creative and rewarding.">
  • Enjoy complimentary stays at our hotels worldwide, up to 10 nights per year.">
  • Benefit from generous discounts on food, beverages, and accommodations across our global network.">
  • Access exclusive offers and experiences through Accor's ALL Heartists program.">
  • Pursue development opportunities within a dynamic and supportive environment.">
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More than just a job

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  • Contribute to shaping the hospitality industry, making a lasting impact on the lives of our guests.">
  • Collaborate with like-minded professionals who share your passion for delivering exceptional services.">

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