
Technical Network Support Specialist
1 week ago
We are a leading Multi-Cloud Solutions Provider with offices in Sydney, Melbourne and Auckland. We service over 50% of the NSW Government and 1,200+ customers in Australia & NZ.
We specialise in Cloud & infrastructure, Cyber security & Software and data integration. Our partnership includes top technology vendors such as AWS Premier Partner, Microsoft Gold & Tier 1 CSP partner, Cisco Gold Partner, ServiceNow Elite Partner, Palo Alto Networks Silver Partner, HPE Platinum Partner.
The PositionAs part of our Managed Services practice, you'll join our talented team and bring your expertise to provide network support to both AC3 and our customers, minimising risks.
Responsibilities include:
- Manage, maintain and improve the Network services for customer systems
- Monitor performance of key components, solutions and services
- Assist with compiling weekly and monthly reports on managed Networks as required
- Ensure that managed Networks meet or exceed operational SLAs
- Provide input into the design and implementation of technical solutions and services
We're looking for someone with:
- Previous experience working as a Network & Security Operations Engineer, with proven L3 troubleshooting skills
- Previous experience working for an MSP/IT Solutions Provider highly desirable
- Strong technical skills across Cisco R&S, Palo Alto, F5 LTM/GTM, Aruba and Cisco wireless, Fortigate, AWS/Azure/VMWare Clouds
- A plus: Juniper R&S and Voice technologies, eVPN / VXLAN
We offer:
- $130,000 base salary + super + 5% bonus + Overtime + 5 weeks annual leave
- Scheduled Investment in certifications & Training
- Company benefits including discounted lifestyle services such as health insurance, salary packaging, and half-day Fridays once a month
We strive to create a positive work environment where everyone feels valued and empowered to succeed. Our goal is to help you grow professionally and personally, while also making a meaningful contribution to our organisation.
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