Administration Support Specialist
3 weeks ago
About Aurrum Aged Care
Aurrum Aged Care is a leading provider of residential aged care services in Australia, with a presence on the NSW Central Coast and in metropolitan and regional Victoria.
Our residents are at the heart of everything we do, and our team members are essential to delivering high-quality care.
About the Role
This position supports customer service for care home operations and provides administrative support to the Administration Officer and the Client Services Team.
The ideal candidate will maintain the highest standards of professional conduct, be able to liaise with people at all levels, and work in a highly confidential manner.
Key Responsibilities
- Provide administrative support to the Administration Officer and the Client Services Team
- Support customer service for care home operations
- Liaise with people at all levels, including residents, families, and external stakeholders
- Work in a highly confidential manner
Requirements
- Demonstrated experience in an administrative/customer service role
- Experience in managing competing priorities of a busy front desk/phone environment
- Good computer literacy
- Excellent verbal, written communication and numeracy skills
- Excellent time management skills and the ability to manage competing priorities
- Valid National Police check (specific to work in aged care)
- COVID-19 vaccination certificate
Working with Aurrum Aged Care
- Free Influenza Vaccination
- Free Aurrum Staff Uniform
- Engaging learning activities for professional development
- Free counselling via Employee Assistance Program (EAP)
- Aurrum All Star Recognition Program
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