Front Desk Coordinator

3 days ago


Ballarat, Victoria, Australia beBeeAdministration Full time $40,000 - $60,000
Administration Assistant Role

We are seeking an Administration Assistant to provide exceptional customer service and support our administration services function.

  • Provide a welcoming and caring experience for clients
  • Manage the practice diary, including scheduling appointments and minimizing cancellations
  • Process payments and handle enquiries

This role involves working in a friendly and supportive manner with therapists, following and developing practice processes and systems to support the administration services function.

Key Responsibilities:
  • Customer Service: Provide a welcoming and caring experience for clients
  • Scheduling: Manage the practice diary, including scheduling appointments and minimizing cancellations
  • Financial Transactions: Process payments and handle enquiries
  • Supporting Therapists: Work in a friendly and supportive manner with therapists

We require an individual who can multitask and work calmly in a busy environment, with excellent communication skills (verbal and written), including phone manner.

Requirements:
  • Proficiency with computers and phones
  • Attention to detail and prioritization skills
  • Able to multitask and work calmly in a busy environment
  • Excellent communication skills (verbal and written)


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