Front Desk Associate

7 days ago


Ballarat, Victoria, Australia beBeeCareer Full time $38,832 - $40,872

Job Opportunity

We are seeking an individual to join our team in a dynamic role that offers the opportunity to train at any time of day.

Our gym is a leading fitness provider in the Southern Hemisphere, offering a range of services to create a unique gym experience.

Key Responsibilities:

  • Customer Service and Reception: Greet guests, members, and staff in a friendly and approachable manner.
  • General reception duties, maintaining a professional presentation and attitude.
  • Assist with stock take and administrative duties as required.
  • Membership and Retail Sales: Cross-sell and approach guests or members to discuss their needs.
  • Understand our memberships and their requirements.
  • General cleaning and maintenance of the gym: Ensure both the gym and shop front are clean.
  • Report any maintenance issues that require attention.

Requirements:

  • A professional and positive attitude.
  • The ability to learn and show initiative.
  • Exceptional customer service skills.
  • High attention-to-detail skills.

Eligibility:

  • Previous customer service experience.
  • Ability to work overnight shifts.
  • Availability to work during peak periods.
  • Strong PC literacy and administration skills.
  • Level 2 First Aid and CPR certification.
  • Police Check.

Offered Benefits:

  • A complimentary gym membership.
  • A fun, friendly, and exciting working environment.
  • Career growth opportunities.

Working Conditions:

  • Monday to Friday shifts.
  • Night shift availability.
  • Weekend availability.


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