Medical Front Desk Support

4 days ago


Ballarat, Victoria, Australia beBeeReceptionist Full time $60,000 - $75,000

Front Desk Coordinator

The Organisation is committed to providing high-quality healthcare for our patients and proud to offer a wide range of medical services to the community.

The Opportunity

This established medical clinic requires additional front desk support to offer exceptional patient service and administrative assistance to our doctors. This is a fantastic opportunity to join a busy medical practice and be part of our friendly, supportive team.

About the Role

Tasks include but are not limited to:

  • Providing high-quality reception and secretarial services to patients, doctors, and staff.
  • Greeting patients and visitors in person and on the phone.
  • Making appointments and maintaining the appointment system.
  • Creating and maintaining records.
  • Conveying information to patients in accordance with best practice.
  • Carrying out general office and administration duties.
  • Opening and closing the clinic as required.

Required Skills and Qualifications

The successful applicant will have:

  • Previous experience as a front desk coordinator is highly desirable.
  • A genuine customer service focus and a confident, caring, and professional manner.
  • Critical attention to detail in processing billing.
  • The ability to multitask and work calmly in a busy and challenging environment.
  • A strong commitment to protecting patients' rights by maintaining confidentiality.
  • Strong communication and IT skills.
  • The ability to work independently, as well as part of a multidisciplinary team.
  • Best Practice software experience is an advantage.

Benefits

Please submit your resume and a cover letter outlining your suitability for the role for the attention of the Practice Manager.



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