Customer Service Liaison Specialist

1 month ago

Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

Linfox Armaguard Group, a leading secure currency supply chain and technology solutions enterprise, is seeking an exceptional Customer Service Liaison Specialist.

This role involves providing top-notch customer service to clients requiring assistance. Key responsibilities include:

  • Delivering excellent customer service over the phone to understand clients' requirements.
  • Maintaining up-to-date records of all requests in the system.
  • Collaborating with technicians to provide timely assistance when needed.
  • Keeping clients informed about the status of their jobs.
  • Coordinating with field staff to schedule service calls.

To excel in this position, you should be an effective communicator, able to listen and respond well. The ideal candidate will possess:

  • A customer-focused approach.
  • A solution-oriented attitude.
  • The ability to build relationships and influence outcomes.
  • Basic computer skills.
  • An enthusiastic attitude with a desire to learn and grow.

We offer a competitive salary for this role, estimated to be around $60,000 per annum, commensurate with experience and qualifications. In addition to a attractive salary, we provide opportunities for career advancement and professional development.

If you are looking for a challenging and rewarding role, please submit your application and resume for consideration. Our employment criteria include a criminal history check and full medical assessment, including a drug and alcohol test.

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