
Commercial Growth Specialist
1 week ago
We are seeking a highly motivated sales professional to manage a portfolio of partners, providing them with commercial advice to increase their performance growth and business success.
The main objective of this role is to drive basic commercial advice to partners in their portfolio. You will evaluate the performance characteristics of a partner, prioritize and manage the performance of a portfolio of accounts to an expected business value.
As a sales executive, you will proactively contact partners, providing them with analysis, growth opportunities, feedback and informing and advising them about new products and services.
- Pro-actively communicate with partners in the region by telephone and by internal messaging to assist with the development of our business.
- Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.
- Responsible for maintaining a stable relationship with the accommodation partners at property level.
- Be knowledgeable on our products so that their benefits and usage can be explained to Partners.
- Identify opportunities for partners that will help improve our business by using our internal segmentation to prioritise.
- Identify new potential partner leads and pass these leads on for further follow up.
- Responsible for taking customer service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.
- Support the organisation of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.
Key Qualifications & Skills:
- Solution oriented and results driven
- Strong work ethic; self-directed and resourceful
- Proactive, flexible and capable of working independently as well as working in a team
- Ability to prioritise own workload and efficiently manage their time
- Strong and engaging communication skills
- Ability to influence partners over the phone to implement suggestions
- Eye for accuracy and ability to be analytical
- Language: English
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