Technically Skilled ICT Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeTechnical Full time $60,000 - $83,000
ICT Support Professional

We are seeking a highly skilled and dedicated ICT support professional to join our team. This is an exciting opportunity for someone who takes pride in delivering exceptional customer service and is passionate about technology.

Key responsibilities include:

  • Providing Technical Assistance
  • Troubleshooting and System Management
  • Building Relationships with Stakeholders
  • Developing Documentation and Training Materials

Requirements include:

  • 3-5 Years of Experience in Customer-Focused Technical Support
  • Experience Supporting Windows and MAC Technologies
  • Basic Windows System Administration Skills
  • Understanding of Cloud-Based Delivery Platforms
  • Problem-Solving Skills and Ability to Manage Technical Problems Efficiently
  • Excellent Interpersonal, Written, and Oral Communication Skills
  • Ability to Work Autonomously and as Part of a Team

About Us:

We are an Australian-owned national technology business that commenced in 1985. We provide consulting services, technical solutions, and day-to-day support mainly in 'care' industries such as education, healthcare, and not-for-profit. Our people are driven by the fact that we can make a meaningful impact through technology.

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