
Operational Excellence Manager
5 days ago
We are seeking a high-performing leader to drive our Cat Rental and Used businesses across Victoria and Tasmania.
- Oversee a geographically dispersed team, focusing on delivering exceptional customer service, improving operational efficiency, and achieving profitability targets.
Your key responsibilities will include:
Key Performance Indicators- Driving the team to deliver on performance objectives
- Improving operational efficiencies and enhancing customer experience
- Implementing continuous improvement initiatives
- Ensuring value for money through resource utilisation and facilities management
- Collaborating with teams, customers, and suppliers
- Representing the organisation at industry events and activities
- Maintaining Health, Safety, and Environmental policies and procedures
A successful candidate will have:
Essential Skills and Qualifications- Extensive experience leading Sales & Operations teams in the heavy machinery industry
- Strong project, people, and commercial management skills
- Sound conflict resolution, problem-solving, and interpersonal skills
- Intermediate to advanced MS Office skills
- Commercial acumen and ability to balance customer, business, and employee needs
- Ability to improve performance through coaching and management
- Dedicated commitment to safety and quality work practices
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