Scheduling Coordinator

2 days ago

Perth, Western Australia beBeeScheduler Full time $40 - $43
Roster Operations Manager

We are seeking a seasoned professional to oversee the coordination and planning of rosters within our disability support services.

This role is central to ensuring the smooth and effective delivery of care, requiring a confident individual who thrives in a fast-paced environment.

Key Responsibilities:
  • Lead and manage day-to-day rostering operations for disability support workers.
  • Ensure staff rosters align with client care plans, preferences, and regulatory requirements.
  • Maintain accurate scheduling data using software, ensuring compliance and efficiency.
  • Coordinate and communicate with internal teams and external stakeholders to meet service needs.
  • Handle last-minute changes to schedules, ensuring minimal disruption to client support.
  • Monitor scheduling performance and produce regular reports to inform management decisions.
  • Analyse rostering trends and implement improvements to increase service delivery efficiency.
  • Train, mentor, and support junior schedulers, promoting adherence to internal processes.
  • Participate in regular meetings with service coordinators to align scheduling with operational priorities.
Requirements:
  • Excellent customer service and communication skills.
  • Strong organizational and time-management abilities.
  • Sound attention to detail and ability to multi-task.
  • Confident working independently and as part of a team.
  • Advanced computer skills, particularly with Microsoft Office.
  • Experience in rostering and the disability services sector.
  • Familiarity with regulatory frameworks and industry-specific software.
  • Certificate in Business Administration or equivalent.
  • Diploma of Community Services.
What We Offer:

A dynamic work environment that values innovation, collaboration, and continuous learning.

Ongoing training and development opportunities to enhance your skills and knowledge.

A competitive remuneration package and benefits that reflect your hard work and dedication.

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