
Scheduling Coordinator
2 days ago
Effective Scheduling Coordination is a critical function that requires a dedicated and detail-oriented professional to manage services that meet customer needs. In this role, you will be responsible for supporting Service Coordinators to arrange services efficiently.
Your Role- You will work closely with customers, Service Coordinators, and care workers to ensure service requests and changes are clearly communicated.
- You will assist Service Coordinators with administrative functions that facilitate effective care worker rosters and payroll processes.
- Team Support: Be the first point of contact for client service requests, ensuring our customers receive the best support possible.
- Scheduling Duties: Plan and organize care worker rosters to meet customer needs efficiently.
- Exceptional Customer Support: Deliver exceptional support by treating customers with respect, understanding their diverse needs, and responding with clarity and compassion.
- A minimum of one year's experience in an administrative role.
- Demonstrate an understanding and appreciation of BaptistCare's Christian values and promote them through interactions at work.
- High attention to detail and excellent organizational skills.
- Excellent customer support and relationship management skills.
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