Hotel Manager
3 weeks ago
Holiday Inn Parramatta is a leading hotel in the heart of Parramatta, boasting 181 modern contemporary accommodation rooms and 7 spacious function rooms. We are part of IHG Hotels & Resorts, one of the world's leading hotel companies with over 100 countries represented.
We are seeking a skilled Hotel Manager to oversee the seamless running of our hotel. As a key ambassador for the hotel, you will act as a liaison between guests and management, ensuring their comfort and well-being at all times.
Job DescriptionThis role involves managing all aspects of the front office from guest arrival to departure, delivering a unique guest experience that brings the brand to life. You will provide assistance in all hotel operations, including supervising and training other team members and departments.
Requirements- A minimum of 1 year Duty Manager experience is essential.
- Proven track record in delivering excellent customer service.
- Experience in supervising and training other team members and departments.
- Proven complaints handling skills.
- High level of planning and organisational skills.
- Excellent attention to detail.
- Ability to work under pressure whilst prioritising and managing time to meet tight deadlines.
- Excellent written and verbal communication skills with the ability to deal with people at all levels in an organisation.
- Resilient, with the ability to achieve and excel under pressure.
- Impeccable level of personal presentation.
- Competitive salary package from $73,367 per annum.
- Discounted worldwide accommodation through IHG.
- Free on-site car parking.
- Closer proximity to public transport options.
- Complimentary meals while on shift.
- Paid birthday leave.
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