Retail Income Protection Specialist

7 days ago

Sydney, New South Wales, Australia beBeeClaims Full time $94,890

Transform Your Career in Claims Management

About the Role

We are seeking a highly skilled and experienced Claims Consultant to join our team. As a Claims Consultant, you will be responsible for managing a portfolio of retail income protection, trauma, and total & permanent disability claims.

Main Responsibilities:
  • Develop Claim Strategies: Create tailored management strategies for each claim to ensure efficient and effective resolution.
  • Engage Vendors: Engage external medical, legal, vocational, and forensic vendors to act on our behalf.
  • Process Improvement: Identify and implement enhancements to systems, processes, and procedures to improve efficiency and effectiveness.
  • Team Development: Support the development of our claims administrators by sharing knowledge and expertise.

This role offers the opportunity to broaden your expertise into other areas of life insurance claims, including terminal illness.

Key Requirements:
  • Claims Management Experience: Proven experience in managing all stages of claims, with a focus on retail income protection.
  • Complex Decision Making: Ability to assess complex information, interpret policy terms, and make fair, consistent decisions on claim outcomes.
  • Attention to Detail: High-level attention to detail to ensure accuracy when reviewing documents, medical reports, and policy information.
  • Medical Terminology: Strong knowledge of medical terminology or training in an allied health or medical-related field.
  • Problem Solving: Excellent problem-solving skills to resolve complicated cases, overcome obstacles, and find practical solutions.
  • Communication: Excellent verbal and written communication skills to effectively communicate with claimants, medical professionals, and internal stakeholders.
  • Organisation: Exceptional organisational and time management skills to manage multiple claims and deadlines efficiently.
About Us

We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, please let us know at the time of your application.

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