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Learning and Development Professional

2 weeks ago


Whitsunday Regional, Australia beBeeTraining Full time $60,000 - $80,000
Job Overview

Trainer and Coach

We are seeking a highly motivated and hands-on Trainer and Coach to support our Learning and Development team.

You will play a vital role in delivering consistent, high-quality on-the-job training and onboarding, ensuring team members feel confident and capable of meeting the needs of our guests.

This is an excellent opportunity for someone with a strong background in hospitality who is passionate about helping others succeed and driving service excellence in one of Australia's most iconic destinations.

Key Responsibilities
  • Deliver structured onboarding and on-the-job training sessions for new starters to ensure they have the necessary skills and knowledge to excel in their roles
  • Support the design, coordination and delivery of training programs that align with employee and business needs, including maintaining and updating competency frameworks and training programs to ensure consistency and compliance
  • Monitor performance and provide feedback to team members and managers, ensuring standards are met and identifying areas for improvement
  • Contribute to improving processes and systems by identifying training gaps and providing recommendations for enhancements
Requirements

Essential: Current driver's licence, Strong hospitality knowledge and experience, Enthusiastic communicator with a passion for helping others succeed

Desirable: Supervisory and/or workplace training experience in hospitality, Certificate III in Hospitality Operations or equivalent, Training & Assessment qualifications

Benefits

Enjoy island life with subsidised accommodation, right on the doorstep of the Great Barrier Reef. Take advantage of exclusive employee benefits, including discounts on dining, island activities, health and travel insurance, and Family & Friends rates.

About Us

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees, and community. Every team member plays a role in shaping those experiences - making Hamilton Island not just a great place to visit, but a great place to work.