Insurance Claims Resolutions Expert
2 weeks ago
We are seeking a skilled Customer Resolution Specialist to join our team. As a key member of our organization, you will play a pivotal role in enhancing customer satisfaction by resolving complaints through the IDR process.
Your approach will be relationship-based, leveraging critical thinking and problem-solving skills to address customer concerns effectively. You will manage a portfolio of insurance and superannuation-related complaints, ensuring compliance with regulatory and Trustee requirements.
You will conduct thorough investigations and deliver fair outcomes to prevent complaint escalation. Demonstrating high emotional intelligence and empathy, you will engage with customers to understand their needs and challenges, ensuring clear and simple communication of complex information.
With experience in handling complex and sensitive complaints within Financial Services, you will bring strong problem-solving and analytical skills to the team. You will adapt to changes and collaborate effectively with stakeholders across regions, showcasing professionalism and dedication to improving the customer experience.
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Claims Resolution Expert
2 weeks ago
Melbourne, Victoria, Australia beBeeResilience Full time $90,000 - $120,000Claims Resolution SpecialistThe role of a Claims Resolution Specialist involves managing new domestic property claims from clients and establishing a pathway to resolve the customer's claim. This includes handling a portfolio of claims that require dedicated focus and expertise due to the complexity surrounding the claims or customer needs.Key...
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Claims Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeLiability Full time $80,000 - $120,000About the RoleAs a Claims Resolution Specialist, you will be responsible for managing liability claims from start to finish, ensuring timely and accurate resolution. This includes managing claims with professionalism and efficiency, assessing claims thoroughly, communicating effectively with clients and stakeholders, and providing expert advice on liability...
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Insurance Claim Resolution Expert
2 weeks ago
Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000Claims Specialist RoleThis is a dynamic opportunity for an experienced Claims Specialist to join our growing team.Oversee and action claims in conjunction with support teams and internal administrators/advisers.Provide professional claims handling service, delivering high-level client experience throughout the claims process.Resolving insurance claims...
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Senior Claims Resolution Expert
2 weeks ago
Melbourne, Victoria, Australia beBeeClaimsResolution Full time $90,000 - $130,000Job Title: Senior Claims Resolution ExpertAbout the RoleWe are seeking an experienced Claims Resolution Expert to support our Specialty Claims portfolio. The successful candidate will collaborate with key stakeholders, drive value and benefit, and achieve the best possible outcomes for our clients by resolving and settling claims proactively.Key...
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Claims Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000Liability Claims ConsultantWe are seeking a skilled Liability Claims Consultant to join our team. As a Liability Claims Consultant, you will be responsible for managing liability claims from start to finish, ensuring timely and accurate resolution.Manage liability claims with professionalism and efficiency.Assess claims thoroughly, applying your legal...
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Claims Specialist – Complex Claims Resolution
2 weeks ago
Melbourne, Victoria, Australia beBeeClaims Full time $120,000 - $180,000Job Title: Claims Specialist – Complex Claims ResolutionJob Description:The Senior Claims Specialist will lead a portfolio of complex claims. This role is pivotal in ensuring claims are resolved efficiently and fairly.Manage end-to-end claims across liability, professional indemnity, injury, and property liability.This role requires strategic advice on...
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Claims Resolution Expert
2 weeks ago
Melbourne, Victoria, Australia beBeeInsurance Full time $90,000 - $110,000Insurance Claims SpecialistThe Insurance Claims Specialist role involves end-to-end management of life insurance claims, ensuring a seamless experience for customers.Manage a portfolio of Retail Income Protection insurance claims from start to finishAssess, analyse, calculate and finalise claims payments in accordance with policy proceduresEngage with...
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Claims Resolution Expert
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $100,000Claims Specialist Role OverviewWe are seeking an experienced Claims Specialist to drive front-end claims and deliver exceptional customer service.The ideal candidate will be a natural communicator, skilled at building lasting relationships with clients.This is a great opportunity to develop your client relationship skills and excel in a fast-paced...
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Claims Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeEligibility Full time $75,000 - $100,000Job Overview:We are seeking a Claims Resolution Specialist to coordinate information from key stakeholders, determine claim acceptance or rejection, and communicate decisions with Injured Workers and Employers.This role requires utilizing analytical skills and technical knowledge to make fair and accurate decisions on claims within 28 days. Investigations...
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Claims Officer
2 weeks ago
Melbourne, Victoria, Australia Qbe Insurance Full time**Primary Details**Time Type: Full timeWorker Type: Employee**Claims Officer - Construction****Location: Docklands, VIC****Type: Permanent, full-time hours****The Opportunity**An opportunity for a Claims Officer with Liability and Construction Claims experience.**Your New Role**QBE Insurance currently have an opportunity to join the business in the role of...
