Claims Resolution Expert

2 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $100,000

Claims Specialist Role Overview

We are seeking an experienced Claims Specialist to drive front-end claims and deliver exceptional customer service.

The ideal candidate will be a natural communicator, skilled at building lasting relationships with clients.

This is a great opportunity to develop your client relationship skills and excel in a fast-paced environment.

Key Responsibilities:

  • Partner with internal and external teams to drive front-end claims.
  • Deliver top-notch service excellence to clients.
  • Build and maintain lasting relationships, striving to meet key performance indicators (KPIs).
  • Maintain open communication across the total claim life cycle.

Requirements:

  • Proven customer service and communication skills.
  • Able to work collaboratively as part of a team.
  • Enjoy a challenge and strive to deliver on KPIs.
  • Excellent problem-solving and conflict resolution skills.

Benefits:

As a Claims Specialist, you will have the opportunity to grow your career and develop your skills in a dynamic and supportive environment.

What We Offer:

* Opportunities for professional growth and development.

* Collaborative and supportive team environment.

* Competitive compensation and benefits package.



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