Beverage Service Specialist

2 days ago


Darwin city centre, Northern Territory, Australia Accor Full time

About Us

At Novotel, we pride ourselves on being 'relentlessly guest obsessed.' We strive to create an exceptional experience for our guests, and we're committed to providing the best possible service.

Nestled in the heart of Darwin CBD, overlooking the beautiful Darwin Harbour, Novotel Darwin CBD is a 140-room hotel that offers a range of amenities, including a 90-seat restaurant, central atrium gardens with a bar, and two conference rooms.

The Role

We are seeking a skilled Beverage Service Specialist to join our team. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional guest experiences through efficient and friendly service.

Your primary duties will include:

  • Greeting and taking orders from guests with a smile
  • Cleaning and refilling buffet/coffee items to ensure high standards of quality and presentation
  • Making delicious coffee drinks to impress our guests
  • Maintaining a clean and tidy environment throughout the restaurant
  • Working independently on shifts to meet the needs of our guests
  • Setting up, replenishing, and cleaning conference areas to perfection

This is a Casual role, offering flexible hours dependent on hotel occupancy. You will be required to work weekends and public holidays, but we offer a competitive hourly rate as compensation.

What We're Looking For

  • A passion for delivering exceptional customer service
  • Previous experience in a hotel Food and Beverage environment would be advantageous
  • A bright, bubbly personality that loves working with people
  • Curiosity and care for creating memorable experiences
  • Passion for maintaining high standards of quality and presentation
  • RSA certification (responsible service of alcohol)
  • Full Australian Working Rights Required - this role is not available for sponsorship

Benefits

  • Discounted accommodation and Food and Beverage in Accor hotels worldwide
  • A breathtaking work environment overlooking the stunning Darwin Esplanade
  • Annual Service Recognition, Accor Tenure Milestone recognition, Accor paid parental leave, EAP, and more Accor Partner Benefits

Salary

$25-$30 per hour, based on experience and qualifications.



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