Claims Assistant Manager

4 weeks ago


Adelaide, South Australia Avant mutua Full time
About Avant

Avant is a leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.

We represent 80,000 health practitioners and medical students across every state and territory, delivering market-leading products and services to meet their professional, personal, and practice needs.

Assistant Claims Manager Role

We are seeking an experienced Assistant Claims Manager to join our Adelaide team in a permanent, part-time position (4 days per week).

As the Assistant Claims Manager, you will provide support and advice to our members through managing Civil and Professional Conduct claims.

This role is responsible for assisting in the accurate maintenance, entry, and reporting of claims data, file management, and document production.

Key Responsibilities
  • Manage member claims and investigations to support our members.
  • Provide guidance, advice, and support in the indemnification of claims.
  • Formulate a claims management strategy for the member to achieve the best possible outcome.
  • Partner with Solicitors in the support of our members' claims as required.
  • Participate in the resourcing of the medico-legal advice hotline.
Requirements
  • Tertiary qualifications in legal, health, or business.
  • Previous demonstrated experience in insurance claims management.
  • Experience as a registered nurse or allied health worker is highly regarded and training will be provided on the job to become an expert in claims management.
  • A strong understanding of current health and insurance legislation.
  • A strong focus on time management and work management.
  • Excellent communication and relationship building skills.
  • Proven ability to work in an electronic document management system.
  • Strong relationship building and negotiation skills.
Why Work at Avant?

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities.

Our flexible working arrangements are designed to enable genuine work-life balance.

Your development is our priority, and we have a variety of learning and development programs that will support you in your career.

We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.

We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.



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