Group Sales Manager
2 days ago
Discover a career opportunity at Grupo Mantra, a leading player in the hotel industry with over 5,000 hotels and 10,000 restaurants and bars across 110 countries.
As our new Group Sales Executive, you will be part of a dynamic team that fosters strong relationships with clients and provides exceptional customer service when booking group accommodations. Your key responsibilities will include:
- Developing and maintaining effective business relationships with key clients and travel agents through excellent customer service
- Responding to new business enquiries in a timely and professional manner
- Promoting and distributing client quotations and contracts as required
- Maintaining a high level of product knowledge across Accor's portfolio
- Managing all groups within the Accor systems with 100% accuracy
About You:
To succeed in this role, you should have:
- A minimum of 2+ years' experience in a Customer Service environment, preferably in accommodation or travel
- Excellent customer service skills and phone manner
- Exceptional attention to detail
- A friendly and professional demeanor
- Fast and accurate data entry skills
- Well-developed written and verbal communication skills
- A passion for problem-solving and ability to work well under pressure
- Intermediate Microsoft Excel, Word, and Outlook skills are required
Estimated Salary: $60,000 - $80,000 per annum, depending on location and experience. Note: This is an estimated salary range based on industry standards and may vary based on individual circumstances.
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