ICT Support Specialist

4 days ago

Melbourne, Victoria, Australia beBeeict Full time $75,000 - $93,000
About the Role

We are seeking a highly motivated ICT Support Officer to join our team. As a key member of our ICT team, you will be responsible for providing first-level ICT customer support to our sites, stores, and cohorts.

In this position, you will have the opportunity to contribute to the realization of our ICT team's strategic goals through the rollout of exciting new deployment initiatives.

Key responsibilities include:

  • Supporting the ICT team in the delivery of ICT services and customer support;
  • Providing procurement services ensuring timely delivery and accurate accounting of all Society ICT-related assets and services;
  • Assisting in the development, delivery, implementation, and monitoring of assigned IT assets;
  • Liaising with the Society and external vendors regarding the facilitation, support, and use of telecommunications landline and mobile services;
  • Documenting and improving procedures, being proactive in the design and implementation of efficient systems.

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