ICT Support Specialist

4 days ago

Melbourne, Victoria, Australia beBeeIctSupport Full time $80,000 - $100,000

Job Title: ICT Support Specialist

Job Description:

As an ICT Support Specialist, you will be responsible for providing technical support and assistance to clients. You will work with a range of software and hardware systems, including CAD/CAM/CAE tools and IoT platforms.

Key Responsibilities:

  • Provide technical support and troubleshooting for PLM, CAM, and CAD software and hardware problems.
  • Support clients with Siemens PLM solutions, ensuring timely resolution of user issues and minimal disruption to business operations.
  • Determine software and hardware requirements to provide effective solutions to client issues.
  • Diagnose and resolve system problems and user-reported issues related to software functionality, data access, and workflows.
  • Install and configure PLM system infrastructure, including applications like Teamcenter and its integrations.

Requirements:

  • Bachelor's degree in a relevant field such as Mechanical Engineering or Information Technology.
  • Proven expertise in PLM implementation and support, specifically with Siemens Teamcenter.
  • Strong proficiency in CAD software, particularly the Solid Edge Portfolio and Rhino.
  • In-depth knowledge of PLM modules, including Requirement Management, Change Management, BOM Management, and MCAD Integration.

Benefits:

This is a permanent full-time position offering a competitive salary plus bonus and superannuation. The role offers opportunities for professional growth and development in a dynamic team environment.

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