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Retail Operations Supervisor

2 months ago

City of Playford, Australia Gift Box Full time

About Gift Box:

For over thirty years, Gift Box has been the premier choice for a variety of gifting solutions. We take pride in offering our customers exceptional products and personalized service while fostering a supportive and inclusive environment for our team members. Our commitment to equality and diversity is evident across all departments and in our numerous locations nationwide.

Gift Box is proud to be part of a larger retail group, aiming to become a leading player in the convenience retail sector. By leveraging our extensive network and distribution channels, we are positioned for significant growth.

Position Overview – Retail Operations Supervisor:

As a key member of the management team, the ideal candidate will possess the confidence and expertise to lead by example and achieve established goals. You will play a crucial role in maintaining store standards and driving sales performance.

With a strong emphasis on operational excellence, merchandising, and customer engagement, the successful candidate will ensure compliance with company policies while embodying our core values of enthusiasm and teamwork.

Key Responsibilities:

  • Deliver outstanding customer service that enhances sales and fosters loyalty
  • Meet and exceed sales objectives
  • Utilize our point-of-sale system effectively
  • Develop and maintain comprehensive product knowledge
  • Adhere to merchandising and operational standards
  • Assist the store manager and support the team
  • Manage inventory, sales, and quality assurance
  • Follow safety and security protocols

Ideal Candidates Will Have:

  • A passion for mentoring and guiding others
  • Demonstrated ability to lead in a dynamic environment
  • A positive, approachable, and energetic demeanor
  • A commitment to providing exceptional customer service
  • Strong visual merchandising skills

If you resonate with qualities such as vibrancy, energy, and a customer-focused mindset, we encourage you to consider this opportunity to join our retail team.