Senior Client Solutions Manager

2 days ago

Sydney, New South Wales, Australia beBeeClient Full time $200,000 - $250,000

Job Title: Senior Client Solutions Manager

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This role involves partnering with clients to deliver solutions and improve efficiency in their supply chain. You will work closely with clients to understand their needs and provide valuable insights and expertise to help them navigate complex logistics scenarios.

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To achieve this goal, you will collaborate with internal departments to ensure a smooth transition to our solution and continuous value add. Your key responsibilities include building strong relationships with stakeholders, providing excellent service levels while ensuring competitive pricing, project management to ensure accurate, timely and actionable outcomes, influencing change to create further efficiencies across the client's supply chain, and managing administrative functions for assigned accounts.

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You will be required to work closely with clients to ensure they achieve project goals & timelines, ensuring service levels are met and annual NPS scores are achieved. This role requires experience in a Client Management role, preferably with a focus on Supply Chain Management, as well as strong process focus, specifically in relationship management, deep understanding of commercial drivers of business, proven analysis, problem solving, decision making and negotiation skills, ability to quickly navigate complex logistics scenarios and find the best solution, relentless passion for providing a superior customer experience, and a solution focused orientation.

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  • Key Skills:">
  • Strong communication and interpersonal skills">
  • Ability to work in a fast-paced and challenging environment">
  • Proven track record of delivering results in a similar role">

Benefits:

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This is a full-time position based out of our office. We offer an attractive salary package with uncapped earning potential, provided tools of the trade including laptop and phone, regular and ongoing professional development training, enhancing skills and career progression, dynamic and empowering culture where we challenge each other to do it better, opportunity to be part of a leading industry player, modern office space and technology, company functions and team building activities dedicating time to connect and have fun together, and partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally.

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