
Strategic Account Partnership Manager
3 days ago
Job Title: Business Development Manager, Strategic Partnerships
About the Role:
We are seeking a highly skilled and experienced Business Development Manager to join our Wholesale Partners & Brokers Team in Western Australia. This is a key role responsible for managing and growing our National and Global Wholesale Partners.
Main Responsibilities:
- Develop and execute strategies to drive multi-modal transport revenue growth with a targeted focus on eCommerce spend
- Understand customer goals and business needs, and position tailored solutions to unlock value
- Lead contract negotiations and annual rate reviews with senior decision-makers
- Identify opportunities for cross-sell and upsell across domestic and cross-border services
- Partner with pricing, solutions, and operations teams to develop comprehensive proposals
- Manage contract renewals and overall commercial health of accounts
- Engage regularly with customers to ensure satisfaction and continuous improvement
- Prepare and present sales and performance reports
- Maintain accurate pipeline and forecasting in CRM (e.g. Salesforce)
- Lead customer meetings and planning sessions using sales tools and templates
Key Qualifications and Experience:
- 5-8 years' experience in face-to-face B2B sales or account management
- Strong commercial and financial acumen
- Proven track record managing complex accounts and delivering growth
- Excellent communication, negotiation, and relationship-building skills
- Ability to influence at senior executive level (internally and externally)
- Experience working with cross-functional teams to deliver client solutions
- Degree in Business, Sales, Logistics or Marketing preferred
- CRM experience (e.g. Salesforce) essential
Desirable Skills:
- Experience working in multi-modal logistics, eCommerce, or supply chain
- Background managing global or high-value enterprise accounts
- Experience leading complex sales and implementation cycles
- Ability to work across multiple time zones and geographies
- Mandarin and/or Cantonese language skills highly desirable due to global customer base
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