Front Office Team Member

2 weeks ago


Sydney, New South Wales, Australia Accor Full time

This is an exciting opportunity to join the Accor team as a Front Office All Rounder at Sofitel Sydney Wentworth. As a key member of the Front Office team, you will play a vital role in delivering exceptional guest experiences and upholding the luxury brand standards of Accor.

Key Responsibilities:

• Provide exceptional customer service to guests, responding to their requests and enquiries in a timely and professional manner.

• Perform check-in and check-out processes, ensuring accuracy and efficiency.

• Welcome guests to the hotel and assist with their queries, providing a warm and welcoming experience.

• Respond to internal and external phone calls, handling guest enquiries and resolving issues promptly.

Requirements:

• Proven multi-skilling experience and a high sense of organisation.

• Strong communication skills and excellent personal presentation.

• Great interpersonal skills with a passion for connecting with people.

• Desire and ability to excel in a luxury environment.

• Flexible working availability with working rights in Australia.

• Experience using a PMS (Property Management System) such as Opera & HotSOS not essential, but highly regarded.

About Accor:

Accor is a leading hospitality company with a commitment to delivering exceptional guest experiences. We are passionate about providing a warm and welcoming environment for our guests, and we are looking for talented individuals to join our team.

Why Join Accor?

At Accor, we offer a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to diversity and inclusion, and we welcome applications from candidates from all backgrounds.



  • Sydney Olympic Park, New South Wales, Australia PULLMAN Full time

    {"title": "Front Office All Rounder", "description": "Job SummaryWe are seeking a highly skilled and enthusiastic Front Office All Rounder to join our team at Pullman Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Key...


  • Sydney, New South Wales, Australia Accor Full time

    This is a unique opportunity to join Accor, a leading company in the hospitality industry, as a Front Office All-Rounder. As a key member of the front office team, you will be responsible for delivering exceptional customer service to guests, handling inquiries, and supporting other front office functions.Key Responsibilities:- Provide quality service to...


  • Sydney, New South Wales, Australia Accor Full time

    Job Title: Front Office All-RounderAt Accor, we are seeking a dynamic and energetic individual to join our busy Front Office team as a Full Time All-Rounder. This role will include exposure to all areas of the Front Office function.Key Responsibilities:Provide exceptional customer service to all guests by responding to their requests promptly, efficiently,...


  • Sydney, New South Wales, Australia AccorHotel Full time

    Job Title: Front Office All-RounderWe are seeking a dynamic and energetic individual to join our Front Office team as a Casual All-Rounder. This role will involve delivering exceptional customer service and assisting in various aspects of the Front Office function.Key Responsibilities:Provide quality service to guests by responding to their requests promptly...


  • Sydney, New South Wales, Australia Accor Full time

    Job Title: Front Office All-RounderAt Accor Hotels, we are seeking a dynamic and energetic individual to join our busy Front Office team as a Full Time All-Rounder. This role will provide exposure to all areas of the Front Office function, ensuring a high level of customer service at all times.Key Responsibilities:Provide quality service to all guests by...


  • Sydney, New South Wales, Australia AccorHotel Full time

    Front Office All-RounderWe are seeking a dynamic and energetic individual to join our Front Office team as a Casual All-Rounder. This role will provide exposure to all areas of the Front Office function and involve delivering a high level of customer service at all times.Key Responsibilities:Provide quality service to guests by responding to their requests...


  • Sydney Olympic Park, New South Wales, Australia PULLMAN Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office All Rounder to join our team at Pullman Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest ServiceProvide warm and welcoming...


  • Sydney, New South Wales, Australia Accor Full time

    Job Title: Front Office All-RounderAt Accor Hotels, we are seeking a dynamic and energetic individual to join our busy Front Office team as a Full Time All-Rounder. This role will provide exposure to all areas of the Front Office function, ensuring a high level of customer service at all times.Key Responsibilities:Provide quality service to all guests by...


  • Sydney, New South Wales, Australia Accor Full time

    This is a unique opportunity to become a part of Accor Hotels' dynamic Front Office team, working at their flagship property in Australia. As a Front Office All-Rounder, you will be responsible for delivering exceptional customer service to guests, responding to their requests promptly and efficiently. You will also be involved in various aspects of the...


  • Sydney, New South Wales, Australia Accor Full time

    {"Job Title": "Front Office All-Rounder", "Company Description": "Accor Hotels is a leading hospitality company with a global presence. We offer a unique opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer experiences across our network of hotels.", "Job Summary": "We are seeking a highly motivated and...


  • Sydney, New South Wales, Australia Accor Full time

    This is an exciting opportunity to join the front office team at Accor, a leading hospitality company in Australia. As a Front Office All-Rounder, you will be responsible for providing exceptional customer service to guests, handling inquiries, and supporting other front office functions.Key Responsibilities:- Provide quality service to guests by responding...


  • Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Office All Rounder to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest check-ins and check-outs,...


  • Sydney Olympic Park, New South Wales, Australia Novotel Full time

    At Novotel, we strive to create exceptional guest experiences. Our Front Office All Rounder plays a vital role in ensuring our guests feel welcome and valued.As a key member of our Front Office team, you will be responsible for providing welcoming and efficient service to our guests during their registration and departure.Key responsibilities...


  • Sydney, New South Wales, Australia Accor Full time

    Accor Hotels is a leading hospitality company with a global presence. We are seeking a dynamic and energetic individual to join our team as a Front Office All-Rounder. This role offers exceptional opportunities for career development and the chance to work in a fast-paced environment.Key Responsibilities:* Provide quality service to guests by responding to...


  • Sydney, New South Wales, Australia Accor Full time

    Role OverviewThis is a dynamic and energetic role within the Front Office team at Accor Hotels, where you will be responsible for delivering exceptional customer service to guests. As a Front Office All-Rounder, you will have the opportunity to work in a fast-paced environment and develop your skills in various areas of the Front Office function.Key...


  • Sydney, New South Wales, Australia Accor Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Full Time All-Rounder. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest ServiceProvide quality service to all guests by responding to...


  • Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Office All Rounder to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest check-ins and check-outs,...


  • Sydney, New South Wales, Australia Accor Full time

    About the RoleThis is a fantastic opportunity to join the Front Office team at Accor Hotels, one of the world's largest and fastest-growing hotel groups. As a Front Office All-Rounder, you will be responsible for delivering exceptional customer service to guests, responding to their requests promptly and efficiently, and maintaining control of guest and...


  • Sydney, New South Wales, Australia Hotel Totto Full time

    About Hotel TottoWe are seeking a skilled Guest Service Agent to join our Front Office team at Hotel Totto, Wollongong. As a key member of our team, you will be responsible for providing exceptional guest service, handling arrivals and departures, and maintaining a high level of professionalism and accuracy with all accounting functions.Key...


  • Sydney, New South Wales, Australia Accor Full time

    Job Title: Front Office All-RounderAt Accor Hotels, we are seeking a dynamic and energetic individual to join our Front Office team as a Full Time All-Rounder. This role will provide an opportunity to deliver exceptional customer service and work in a fast-paced environment.Key Responsibilities:Provide quality service to guests by responding to their...