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Field Service Technician

2 months ago

Australia Kion Group AG Full time

We are seeking a skilled and motivated Field Service Technician to join our team at Kion Group AG. As a Field Service Technician, you will play a critical role in delivering exceptional customer service and support to our clients in the Sydney region.

This is a hands-on customer service role that requires a self-motivated and customer-focused individual. The role will involve troubleshooting and resolving equipment faults, ensuring high-quality service and output is delivered. You will be responsible for providing technical support and maintenance services to our clients, including contract repair, preventative maintenance, installations, and emergency breakdown services.

To be successful in this role, you must have experience in troubleshooting and problem-solving equipment faults, be customer-focused, and possess excellent communication and interpersonal skills. You will also be required to work unsupervised, make decisions, and be results-driven.

The ideal candidate will have:

  • Trade qualifications in Mechanical or Electrical
  • Experience in automation and material handling equipment
  • Knowledge of computerized maintenance systems (CMMS)
  • Experience in pneumatic systems
  • Strong understanding of OHS requirements and safe work practices
  • Current driver's license
  • Excellent verbal, written, and interpersonal communication skills
  • The ability to develop and maintain effective ongoing relationships
  • A positive attitude and an improvement mindset

We offer an attractive remuneration package with outstanding overtime opportunities, as well as unmatched career development opportunities. The role is supplied with ToT items, including a fully maintained company vehicle, tools, uniform, mobile phone, and laptop.