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Payment Industry Compliance Manager

1 month ago


Sydney, New South Wales, Australia Cuscal Limited Full time
Job Description

Cuscal Limited is seeking an experienced Payment Industry Compliance Manager to join our Product Team. As a key member of our team, you will be responsible for maintaining and embedding the payments industry compliance framework into our products to drive first-line risk enablement across all of our products.

The ideal candidate will have extensive experience in strategic partnership development, ideally in a payments or financial services environment, with measured sales and revenue outcomes. They will also have a sound understanding of compliance principles, structures, and processes within an agile environment.

The key responsibilities of this role include:

  • Ensuring the Cuscal Compliance framework, including our risk and compliance system, is updated and adhered to, including a current obligations register, waivers/exemptions register, breach and issues register, compliance calendars, and monitoring plan.
  • Supporting the product domains in relation to effective management of compliance risks and managing payment industry reporting and audit to ensure on-time and accurate delivery.
  • Reviewing scheme bulletins, mandates, and working with the Domain to assess impacts and ensure communication to stakeholders.
  • Building relationships with payment industry bodies and schemes; liaising with schemes to manage waivers, data integrity outcomes, and ensuring timely resolution of open actions.
  • Embedding agile ways of working within the product domains to ensure understanding of scheme changes and compliance activities and working with the domains and squads to prioritize work so Cuscal meets required timelines.
  • Assisting domains and clients to raise and manage issues, including internal escalation of potential scheme breaches and monitoring the status of business actions to resolve issues.
  • Managing the review of any non-compliance to examine root cause and identification of treatment actions.
  • Improving compliance maturity and management through key metrics, ensuring appropriate oversight of compliance items within the Domain backlog.
  • Performing compliance reviews to ensure adherence to key obligations, including interaction with our Auditors as well as oversight of our clients.
  • Coordinating the annual attestation from clients and other independent reviews.
  • Assisting in the identification and assessment of industry and regulatory changes.
  • Maintaining documentation of key compliance processes and reviewing existing processes to ensure they are meeting best practice.

Cuscal Limited is a values-based organization that supports development, internal career moves, and flexible working. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work.

Why Cuscal? We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model while also offering a wide range of educational, financial, lifestyle, health, and wellbeing benefits.